We're here
to help.
Whether you're a clinic running Spriggan, a member of clinical staff using the mobile app, or a patient with a question about your data — here's how to reach us.
01 Contact us
The fastest way to reach the Spriggan team is email. We respond to every message within one business day, and urgent clinical-operations issues are prioritized.
When writing about a technical issue, include the clinic name, the product involved (receptionist, fax, Scribe, mobile app), and roughly when the problem occurred — it helps us find the right logs quickly.
02 The Spriggan mobile app
The Spriggan app for iPhone is used by clinical staff at partner clinics. Common questions:
- Signing in. You can sign in with your work email and password, with Google, or with Sign in with Apple. Access is granted by your clinic's administrator — if you see an “awaiting approval” screen, your admin has not yet approved your account.
- Notifications. Push notifications for inbox items and messages are enabled from your device's Settings under Notifications → Spriggan.
- Deleting your account. Open the Account sheet from any tab and choose Delete account. This removes your sign-in identity from Spriggan. Clinical records are retained by your healthcare organization as required by law — they are the clinic's records, not the app account's.
- Something not working? Email support@spriggan.ai with your clinic name and a description of the problem.
03 For clinics
Interested in bringing Spriggan to your practice, or need help with onboarding, Business Associate Agreements, or configuration? Book a demo or email us — we'll set up time with the team.
04 Privacy & data requests
To request access to, correction of, or deletion of your information — or to exercise any of your rights under HIPAA — email support@spriggan.ai. Our Privacy Policy explains what we collect and how it's handled, including AI Scribe visit recordings.