Specialized AI staff for clinics.
We take care of your clinic, so you can take care of your patients.
Voice Receptionist
Every answered call is revenue.
Answers every call 24/7 — books, reschedules, and cancels, and answers clinic questions. After hours it takes messages and routes urgent calls to your on-call provider.
Smart Scheduling
Keep your day full.
Books within each provider’s rules — double-booking and all. Cancellations reopen instantly, and slots fill by insurance and availability without waiting on staff.
Eligibility & Benefits
Catch the denial before the visit.
When a patient books, the voice agent confirms insurance and checks eligibility live, coverage, copay, deductible, and whether prior auth is needed, so the claim isn’t denied weeks later for something you could catch up front.
Appointment Confirmation
Catch the no-show a day early.
The day before each visit, Spriggan texts the patient to confirm — one tap, yes or no. A yes locks the slot; a no or no-reply escalates to a call, and a freed slot goes straight back to Smart Scheduling to refill. Tomorrow’s schedule is people who said yes.
Patient Intake
Retire the clipboard.
Texts a link the moment they’re booked — no app, no portal. Patients photograph their card and ID and e-sign; eligibility runs on the spot and they arrive already checked in.
Payment Collection
Never chase a balance.
Tracks every balance as it comes due and falls past due, then collects by text or phone, whichever each patient prefers, and keeps following up until it’s paid.
Outbound Campaigns
Bring patients back automatically.
Set up campaigns for annual wellness visits, discharge follow-ups, or treatment check-ins. Spriggan calls or texts every patient on the list and books the visit right on the call.
A front desk, not an answering machine.
How Spriggan’s AI voice agent compares to generic voice bots and legacy answering services.
Any EHR
FHIR-native
HIPAA
Compliant
Clinician
Reviewed
Every signal — a call, a fax, a denied claim, a missed appointment — feeds back into one shared model of your practice. That's why the tree stays alive.
Questions clinics ask
What is Spriggan?
Spriggan is HIPAA-compliant AI staff for medical clinics. It runs the non-clinical work of a practice — phones, scheduling, intake, fax, documentation, billing, the patient portal, and the clinic website — through a set of specialized AI agents: an AI receptionist, AI fax, AI scribe, billing and revenue-cycle automation, an AI copilot, a patient portal, and an AI-managed website.
Is Spriggan HIPAA-compliant?
Yes. Spriggan is HIPAA-compliant and a Business Associate Agreement (BAA) is available. Secure patient messaging uses one-time links with no PHI in the message body, and every access is audit-logged.
Which EHRs and practice-management systems does Spriggan integrate with?
Spriggan is FHIR-native and integrates with major EHR/PMS platforms including Epic, Athenahealth, eClinicalWorks, Cerner (Oracle Health), and NextGen, among others. It deploys as a two-week pilot with no rip-and-replace and sits beside your existing system.
What does the AI receptionist do?
It answers every call 24/7 in the clinic's voice and the patient's language, books, reschedules, and cancels appointments, runs paperless intake with real-time 270/271 eligibility, confirms appointments the day before, collects copays by phone and text, and routes urgent calls to the on-call provider. Median voice latency is about 2.1 seconds, and it supports English, Spanish, and nine more languages.
Does Spriggan handle medical billing and denials?
Yes. Spriggan codes and scrubs claims with a 97.2% first-pass clean rate, submits them, and works denials end to end — reading the EOB, building the appeal with attachments, and recovering about 78% of denied dollars within 30 days. It also recovers payer underpayments and collects patient balances on the channel each patient prefers.
Can Spriggan write clinical notes?
Yes. Spriggan's ambient AI scribe captures the visit, drafts the note in your format (SOAP, APSO, H&P, or a custom template), and codes the encounter with CPT and ICD-10 — each code cited to the exact sentence in the note. It is specialty-aware with more than 100 templates.
How much does Spriggan cost?
Spriggan is priced per provider, per month, with a flat monthly price and no per-call fees. Exact pricing is quoted in a free consultation.
How long does it take to get started?
Spriggan runs as a two-week pilot with no rip-and-replace. It sits alongside your current EHR or practice-management system, so there is no migration required to begin.
What languages does Spriggan support?
Spriggan supports English, Spanish, Mongolian, and nine or more additional languages. A patient can speak their own language while the chart note is written in English.
Does Spriggan build and manage clinic websites?
Yes. Spriggan hosts your clinic website and runs it with AI. Staff describe a change in plain language — add online booking, update holiday hours, rewrite the hero — and Spriggan edits the live site and publishes it, no developer or page builder needed. SEO is handled automatically (meta titles and descriptions, image alt text, sitemap submission, page speed) with rank tracking for local searches like “family doctor near me”, and a 24/7 website chatbot answers patient questions from the clinic’s knowledge base, books visits in the chat, and escalates to staff with the full transcript attached.