SprigganSpriggan
New practice?Free trial for newly opened primary care

The AI-native EHR

Built from the ground up for AI. Our specialized AI agents run your clinic 24/7, each on its own computer, just like you do, and never stop.

01The order

Does it need an auth?

Checked against the payer’s rules the moment the order is signed.

Every order is checked against the payer’s rules as it is signed. If an authorization is needed the packet starts right then, not when the imaging center calls a week later.

02The packet

Prior Auth Agent

Never chase a PA.

Submits, polls, and re-papers denials — a six-hour median cycle, not five days.

03The follow-up

Chased until it answers

The agent polls the payer. Nobody sits on hold.

The agent checks the payer portal every hour, answers requests for more information from the chart, and escalates to a peer-to-peer only when a person has to. The status lives in the chart, not in someone’s head.

04The booking

Approved means booked

The decision turns into an appointment on its own.

An approval does not sit in a fax tray. The agent books the imaging, texts the patient the prep, and puts the auth number on the claim so it cannot be denied for the thing you already won.

05The referral

Referral Agent

Never lose a referral.

Reads inbound referrals, matches the patient, and tracks the loop until the note returns.

Does it need an auth?The order
OrderMRI lumbar spine, no contrast
PayerBlue Shield PPO
SignedDr. Reyes · 10:01 AM
Does it need an auth?Payer rules
MRI lumbar on Blue Shield PPO · auth required
Criteria · 6 weeks conservative therapy
Documentation · found in the note
Packet started · 10:02 AM
Prior Auth Agent02
Clinical note · 09/02, cited
Six weeks of PT · documented
Conservative therapy · criteria met
Submitted on the payer portal · 10:04 AM
Chased until it answers03
Polling the payer portal · hourly
10:04Submitted
12:30Pending review
2:15More info asked · PT notes sent
4:40Approved
Auth 7A31 · valid 60 days
Approved means booked04
Bayview Imaging · Thu 8:30 AM
Prep texted to Marcus
Auth number on the claim
Nothing left to chase
Referral AgentThe referral
Referral · Dr. Okafor, neurology
Sent · 09/03
Seen · 09/18
Report requested · 09/25
Referral AgentLoop closed
Consult note · Dr. Okafor · 09/26
Filed
Dr. Reyes notified · nothing lost
Prior Auth Specialistper provider · per month — no per-call fees

The only EHR with

Shared Context

Every agent works from the same chart, the same history and the same rules. Nothing is re-asked, re-typed or lost between them.

Shared history

Every call, fax, visit and claim is logged once and remembered by every agent.

Shared context

The receptionist knows what the scribe heard. Billing knows what prior auth won.

Shared knowledge

Your protocols and payer rules are learned once and applied everywhere.