Referrals.
Tracked closed-loop.
Sends, books, confirms, and reports back. Knows when a patient hasn’t been seen yet and chases the specialist office on your behalf. 83% close the loop with a returned report.
§ Why it matters
Referrals leak. The patient walks out with a paper saying "see ortho for the knee" and never goes. Spriggan books the specialist on the way out, confirms the patient showed up, and chases the specialist office for the consult note — so the closed-loop rate goes from 30% (industry average) to 83%.
For inbound referrals, the same machinery in reverse: read the inbound referral fax, identify the patient, book the consult, send the report back to the referring provider when done.
§ Spec sheet
Closed-loop83%
Networkdirectory-aware
Report-backnative
Bookingon the referral
Trackingper visit
Reminderscadenced
§ Also under Clinical