Prior auth.
Closed in hours, not days.
Submits, polls, follows up, and re-papers the denial. Knows each payer’s quirks. Median cycle drops from five days to six hours.
§ Why it matters
Prior auth is the most universally hated workflow in healthcare for a reason: it’s payer-specific, format-specific, evidence-heavy, and every step is sync. Spriggan keeps the payer-specific knowledge in code, submits in the right format with the right attachments, and polls for status until there’s an answer.
When a payer denies and step-edits, Spriggan reads the step-edit, papers the appropriate evidence (failed prior therapy, contraindication, urgency), and re-submits without staff touching it. Median cycle goes from five days to six hours.
§ Spec sheet
First reply6h avg
Payorsall major US
Re-submitsauto
Step editshandled
Formsnative
Trackingend-to-end
§ Also under Clinical