Voice agent.
Every call picked up.
A 24/7 AI voice agent that answers every clinic call in your voice, on your scripts, in your patient’s preferred language. Books, reschedules, refills, FAQs, and message-taking — and routes the rest to your team only when it truly needs a human.
Most clinics lose 15–30% of inbound calls to voicemail or hold. Spriggan picks up on the first ring, identifies the patient against the chart, and handles the most common requests — scheduling, refills, work-note follow-ups, billing questions — without ever putting them on hold.
When a call actually needs a person, the transfer comes with full context: who called, why, what they’ve already verified. No patient ever repeats themselves to your staff. After hours, Spriggan either holds, takes a message, or pages on-call depending on your routing rules.
Multilingual out of the box. Patient speaks Spanish, the conversation is in Spanish — the note in the chart is in English. Same for Mongolian, Vietnamese, Mandarin, Arabic, and nine other languages.